How do I create a business email with my own domain?

An address on your own domain looks professional, builds trust with customers and stays with the business when staff move on.

Step by step

1. Get a domain, for example a .com domain for $14.93 a year, or a .africa domain for $20.98.
2. Get email hosting. Every Hostnali web hosting plan includes unlimited email accounts, so your website and email live on one plan. See business email hosting.
3. Create the address: in cPanel, open Email Accounts → Create, type the name (info, sales, yourname), set a strong password and save.
4. Start using it: open webmail straight away, or add it to your phone and Outlook.

Useful addresses to create

• info@ and sales@ for customers.
• yourname@ for every member of staff.
• accounts@ for invoices and payments.

Make sure your email gets delivered

SPF and DKIM records are set up for domains on our nameservers, so other mail servers trust your messages and they stay out of spam folders. Add a DMARC record for extra protection; our team can help by live chat or ticket.

Tips

• Use forwarders to send copies of sales@ to several people.
• Switch on an autoresponder when you’re away.
• Never let staff share one password; give each person their own account.