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How do I move my website to Hostnali?

Updated Hostnali team

Short answer

Order a hosting plan, open a ticket asking for a free migration and give us access to your current host (a cPanel login or a full backup). Our team copies your website, databases and email, tests everything, then the domain is pointed to us. There is no downtime.

How free migration works

  1. Choose a plan with room for all your websites. Moving more than one? Standard hosts 5, Executive and Platinum unlimited.
  2. Request the migration: open a ticket from the client area and list the domains you want moved.
  3. Give us access to your current host. A cPanel login is simplest; otherwise a full backup file, or FTP and database details.
  4. We copy everything: files, databases, email accounts and the messages in them.
  5. We test it on our servers before anything changes for your visitors.
  6. The domain is pointed to us (we can do this for you). Your website stays online throughout, so there’s no downtime.

What we move

  • Websites built with WordPress, Joomla, plain HTML, PHP and most other platforms.
  • MySQL databases.
  • Email accounts and their messages.
  • Subdomains and cron jobs.

Your domain

Your website and your domain are separate things. You can move only the website and keep the domain where it is, or transfer the domain to Hostnali too so everything sits in one account.

Tips

  • Keep your old hosting until we confirm the move is complete.
  • Try not to edit the website during the move, or let us know so we copy the latest version.

Migration is free with every web hosting plan, for businesses anywhere in Zimbabwe, from Harare and Bulawayo to Mutare and Masvingo.

Start your website with Hostnali

Hosting, domains and 24/7 support from one team.