Short answer
Register your business with CIPZ and for tax with ZIMRA, then start with a reseller hosting plan, a domain reseller account and a billing system such as WHMCS. Set up your brand and website, create hosting packages and prices, and sell to businesses you already know. You don't need servers of your own: we run them for you.
Step by step
- Register the business. Register your company or business with the Companies and Intellectual Property Office of Zimbabwe (CIPZ), and register for tax with the Zimbabwe Revenue Authority (ZIMRA). Clients, banks and tenders will ask for both.
- Choose your niche. Web designers, schools, churches, lodges, or small businesses in Bulawayo and Gweru: a clear audience is easier to win than “everyone”.
- Get a reseller hosting plan. Reseller hosting gives you WHM to create cPanel accounts under your own brand, from $20.98 a month.
- Sell domains too. Join our free domain reseller program: sign up, open a ticket to activate reseller pricing, and download our WHMCS registrar module from the client area.
- Set up billing. WHMCS automates orders, invoices, card and mobile money payments, renewals and suspensions.
- Build your website with your plans, prices, terms, privacy policy and contact details. You’ll hold your clients’ personal data, so read up on the Cyber and Data Protection Act [Chapter 12:07], under which POTRAZ (the Postal and Telecommunications Regulatory Authority of Zimbabwe) is the data protection authority and licenses data controllers.
- Create your packages and start selling. For example Starter, Business and Pro, with clear limits. Begin with people you know, offer free migration and answer quickly: good support keeps hosting clients for years.
What it costs to start
- A reseller plan (monthly or yearly).
- Domain balance for the domains you sell.
- A WHMCS licence for billing (free on several Hostnali reseller plans).
- Your own domain and website (a .com works well; for a .co.zw, ask our team and we’ll help with the application).
Pricing your plans
Price on value rather than simply being the cheapest: include setup help, free SSL, email and support. Bundle a domain with yearly plans, and sell yearly to keep renewals steady.
Growing further
Once you have plenty of clients, move up to master reseller hosting to sell reseller accounts as well, or run your own VPS with a cPanel licence. Our reseller guides cover every step in more detail.